I have an application

Please login to your account to ask a question about your record attempt via the correspondence box at the bottom of your record application.

This is the only way we can answer any questions about your record attempt, if questions are asked through other methods they may not be answered.

The correspondence box attached to your application will only become available once the guidelines for your record attempt have been issued or after the standard 12 week processing time, this will allow us time to assess your application. We cannot guarantee all applications will be accepted and guidelines issued, we will provide a reason if we’re unable to accept your application.

Check out our most common FAQs below.

FAQs

Updates on Existing Applications

I have not yet heard back and I would like an update on my application.

At Guinness World Records we evaluate each application individually and endeavour to get back to you as soon as we can, but due to the volume of applications we receive, it can take a while for us to review everything, so please bear with us. You can find our current wait times in our full FAQs page.

If you have received notice that your application has been accepted you can then use your online account, to send us a message to enquire about your application progress. To access your online account, log in and select the relevant application and scroll to the bottom of the page to the correspondence box. Your message will be delivered directly to the Records Manager dealing with your application.

This facility is only available once your application has been accepted and your guidelines have been released to you and it can take up to 2 weeks to receive a response.

You can also check on the status of your application, update your profile details and application information, by logging into your account.

We receive almost 1,000 applications every week and sometimes experience delays. In the unlikely event you have not received a response from us within our expected wait times, please contact us with your application ID, registered email address and proposed record title. Our Customer Suport team will be able to look into this for you.

I have an application

FAQs

Updates on Existing Applications

I have not yet heard back and I would like an update on my application.

Certificates

I have a question about Certificates of Participation

I have a question about Record Holder Certificates