Certificates enquiry

FAQs: Certificates

I have received an email confirming my Record Holder status, but have not received my COMPLIMENTARY certificate from Guinness World Records. What should I do?

First of all, congratulations - you are Officially Amazing!

As a Guinness World Records record holder, you will be entitled to one complimentary record holder certificate.

All newly approved record holders will need to personally order their own Record Holder certificate direct from the Guinness World Records Store. Please log into the Store using your login and password for your Guinness World Records account and your free certificate will be added to your basket automatically. This certificate is free of charge. If you would like to order any further Record Holder certificates then please add these to your basket.

Please note: We do not currently provide ‘soft’ or electronic copies of certificates.

How will I receive my certificate?

If your order is for your complimentary certificate only then you can choose to have them delivered for free via a non-trackable service. Please select “Free Shipping” on your checkout page and allow 2-4 weeks from receipt of your order. If you wish to upgrade to a tracked service, please choose one of the chargeable shipping options. You will receive a confirmation email once your order ships. 

If your order contains other paid-for items as well as your complimentary certificate, that you have chosen from the Store, then the Store requires proof of delivery for the paid for items, so unfortunately we cannot offer free non-trackable shipping in this instance so you will need to choose a paid for courier service to receive all of your items. If you incur any problems or have any questions concerning your order or the status of your order, contact our customer service representatives who are available from 9 a.m. to 5 p.m. GMT Monday through Friday.

I’m NOT a Record Holder but I took part in an event. How do I purchase a Certificate of Participation?

Visit the Guinness World Records store certificate page and simply click on the ‘add to basket’ underneath the certificate of participation section to bring up the ‘Find your official (Guinness World Records?) record breaking event’ box. 

There you will be able to search for a Record Title by entering the date and country of where the record took place. Once selected, click on continue to bring up the search results of all records that took place in that location and date. Select your Record Title, click continue and then follow the instructions on the next page to purchase.

Certificate of Participation - I can’t find my Event.

If you can’t find your event, when trying to purchase a certificate in our store then it may just mean that the event has not been verified yet as an official Guinness World Records title (Please contact the event organisers to find out the status of the record attempt and whether they have submitted the evidence). If 16 weeks have passed since the record attempt date, then please contact us with the exact record title, date of attempt, location and Record Holder Name for further assistance.

What if my certificate was misprinted or the record text was misspelt?

Before checkout, you will be asked to review and approve the wording of your certificate. Please do not proceed and continue to the checkout stage unless the wording of the certificate is absolutely correct. If there are any issues with the text on your certificate, please contact us. Please ensure that you clearly state the misprint or misspelling, with your application reference/claim ID number, exact record title and Record Holder name.

Can I amend the certificate text?

Guinness World Records have a standardised certificate formula that is adhered to when creating texts for certificates. We do not 'personalise' or make amendments to certificate texts UNLESS there is a clear error with the certificate text such as a misprint or a misspelling. If you are purchasing a Certificate of Participation, then you will be able to personalise your certificate with your name, following the instructions on the Certificate of Participation page.

I’m a Record Holder, but I can’t find my record on the drop down list?

All Official Guinness World Record titles that you have successfully achieved will be located on the drop down list for additional certificate purchase. If you cannot locate your record title on this list, then we would advise you to login to your main Guinness World Records account to check the application status of your record title. If you have any questions regarding the status of your application, then please ensure that you submit an online correspondence using the online correspondence tool on your application summary page (located at the bottom of the page). You can access this tool by logging into your account and clicking on the record title on your dashboard page.